Shipping & Delivery
At The P.M., we're committed to delivering your premium natural skincare and haircare products fresh and on time. All products are made on-demand by our manufacturing partner to ensure maximum quality and minimize waste.
Countries We Ship To
We currently ship to the following destinations:
European Union (27 countries):
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Other Markets:
United Kingdom, United States
Delivery Timeframes
Your total delivery time consists of two parts: fulfillment time (when your products are being made) and shipping time (transit to your location).
Fulfillment Time (Order Preparation)
Because we make products fresh on-demand, fulfillment time depends on your order size:
- 1-20 products: 2 working days
- 21-100 products: 7 working days
- 100+ products: 12 working days
- 1000+ products: 30-60 working days
Shipping Time (After Fulfillment)
Once your order is prepared, shipping times from Latvia are:
Baltic Region (Fastest Delivery)
- Latvia, Lithuania: 2-3 working days
- Estonia: 4 working days
Central & Western Europe
- Belgium, Netherlands, Denmark, Austria: 4 working days
- Germany, France: 5-6 working days
- Poland, Sweden, Finland, Czechia, Slovakia, Luxembourg: 5 working days
Southern & Extended Europe
- Croatia: 7 working days
- Hungary: 7 working days
- Italy, Spain, Ireland, Slovenia: 8 working days
- Portugal, Romania: 9 working days
- Greece: 11 working days
Island Nations
- Cyprus, Malta: 1-3 working days (Express shipping only)
International
- United Kingdom: 4-7 working days
- United States: 2-5 working days
Express Shipping
Need your products faster? Express shipping with 1-day delivery is available for most EU countries at checkout for an additional fee.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery location and order weight. We use weight-based pricing to ensure you only pay for what you order.
Estimated Product Weights (including packaging):
- Small products (15-50ml face care): 80-150g
- Mid-size products (100-200ml): 200-300g
- Large products (400-500ml body & hair care): 500-700g
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.
Questions?
If you have any questions about shipping or delivery, please contact us via the shop inbox and we'll be happy to help!