If you order from us, your product does not already exist.

That is worth saying plainly, because it has a consequence. There is no shelf for us to pull your bottle from. It gets blended, and blending takes time.

How long, precisely

We would rather you know this before you order than discover it while refreshing a tracking page.

The trade we are making

Speed and freshness pull against each other. Same-day dispatch requires stock sitting ready, which means formulas made weeks or months before anyone wanted them.

We chose the other side of that trade. It costs us the convenience of instant dispatch. It buys you a formula whose active life is still mostly ahead of it.

What we owe you in exchange

A clear number, stated up front. You can find our full delivery details on our Shipping & Delivery page.